Ted’s Abbey Carpet and Floors is an excellent flooring store and so much more. We offer a wide selection of flooring and pride ourselves on professional sales people and installers that work together to give you the best buying and installation experience. Today we are going to take a look at the store through the eyes of Store Manager Kathy Gregerson.
What are your responsibilities as store manager?
As Store Manager, I not only work in sales, but I also inspect jobs to ensure installations are running smoothly. I also help make sure we are up-to-date on all the latest flooring styles and trends. I also help Ted’s Abbey Carpet and Floor stay involved in the community.
What is the main goal you and your coworkers strive to achieve when helping your customers?
Our goal at Abbey is for every customer to have a wonderful buying experience with us. We want everyone that comes into Ted's Abbey Carpet and Floor to enjoy their experience and tell everyone they know that Abbey is simply the best. We want everyone to feel confident in their purchase and know we got them the perfect product.
What is the product selection like, and what services do you provide for your costumers?
We sell and install carpet, vinyl, laminate, hardwood, LVT, WPC, tile and natural stone. The tile and stone we install includes showers, backsplashes and outdoor areas. We also install granite and quartz countertops. We will help you decorate your new home or help you remodel your existing home. We also do commercial work including hospitals, schools, hotels, colleges, apartments, etc.
What would you say about the quality of work Ted’s Abbey Carpet and Floors installers provide?
We pride ourselves on the group of installers we have working for us. Many of our installers have been with our company for 15+ years. We view them as family, and we know they will do an excellent job! We are so confident in the job they will do for you that we warrant their work for the life of the floor.
In your personal opinion, what is one feature of shopping at Ted's Abbey Carpet and Floor that customers most appreciate?
I believe one main feature our customers like about Abbey is our commitment to the customer’s experience. If you have an issue with your flooring, we resolve it promptly. We want you to enjoy your new flooring for years to come and tell everyone where you got it.
Come experience the Abbey difference for yourself during The Biggest Flooring Sale in History, March 1-3, 2018, from 8am-6pm. We’ll have free food and drinks and the best deals of the year! Whether you’re looking for flooring or you’re ready to remodel your kitchen or bath, we’ve got what you need!